Returns & Exchanges

Returns & Exchanges


All items returned must be unused with the original tags and in its original packaging. Our returns policy is outlined below.

You may return your order for either a refund or an exchange for another item within 15 days of receipt. The item must be repacked in either the box your order was shipped in or something equivalent and returned to Fluid Lines at this address:

Fluid Lines
13 Peartree Centre,
Stanway,
Colchester,
Essex.
CO3 0JN

Return Shipping
Customers are responsible for the return shipping charges. We recommend you use Royal Mail and get a proof of postage.

Faulty Items
Fluid Lines does not guarantee an exchange or refund for a defective item. If you feel the item is faulty please contact us by phone on 01206 545533 or by email on sales@fluid-lines.co.uk before returning the item. Please provide a brief description of the fault to help us process the return quickly.

Please Note
All items returned must be unused in sellable condition with the original tags and in its original packaging.
If the item is not returned in the in the condition that you received it, Fluid Lines reserve the right to refuse any refund or exchange.