Delivery

TYPEPRICESERVICE USED
Standard Delivery* (5 Working Days)FREE over £70 (excludes kayaks/canoes)
or £3.50 flat rate
Royal Mail 2nd Class Post or Hermes Standard Service
Kayaks* (Next Day Delivery)7.2% of the overall basket price
e.g. x1 kayak package @ £489 -> postage calculated at 7.2% = £35.21
TNT / FedEx Next Day Service
Kayak Paddle£10 flat rate. TNT / FedEx Next Day Service

*The prices above are for mainland UK only.

Please Note

  • Standard delivery it sent via the post office or Hermes and usually takes up to 5 days to arrive. On rare occasions this can take longer, depending on the demand on the postal service.
  • All quoted delivery times are based on ‘business days’, which excludes bank holidays and weekends.
  • Next day TNT/FedEx service is not guaranteed by the provider and is a guideline.
  • Orders placed after 2pm on a Friday, over a weekend or bank holiday will be sent out on the next business day.
  • All postage charges are non-refundable.
  • We endeavour to send orders within one business day, however this it not always possible and can take two business days.

Important Information For Kayaks /Windsurf / Kitesurf / Paddleboards / Skis / Snowboards

  • All kayaks and larger items (SUPs, windsurf boards, kiteboards, skis, snowboards) will be sent by TNT / FedEx next day delivery service. We have found them to be the best and most reliable service.
  • It is very important that items are checked for damage before being signed for. No claim can be made once the product has been signed for as in ‘good condition’. We are unable to offer compensation for items that have not been inspected correctly.
  • Kayak delivery refers to UK MAINLAND ONLY. Also, please note kayak and SUP delivery refers to UK MAINLAND ONLY and EXCLUDES SCOTTISH HIGHLANDS, ALL ISLANDS and NORTHERN IRELAND

Price Match

  • We are happy to offer a price match on products that are offered by UK websites or stores.
  • For us to confirm a price match, we need to have a confirmation of the price from the UK shop you would like us to match (via a website link).