Delivery

TYPEPRICESERVICE USED
Express Delivery* (Next Day Delivery)FREE over £70 (excludes kayaks/canoes)
or £3.50 flat rate
APC Overnight (Next Day before 4pm)
Kayaks* (Next Day Delivery)7.2% of the overall basket price
e.g. x1 kayak package @ £489 -> postage calculated at 7.2% = £35.21
TNT / FedEx Next Day Service
Kayak Paddle (Next Day Delivery)£10 flat rate. TNT / FedEx Next Day Service

*The prices above are for mainland UK only.

Please Note

  • Standard Express Delivery is sent with APC Overnight and usually arrives the next working day if the order is processed before 2pm. On rare occasions this can take longer, depending on the demand in-store and on the postal service.
  • All quoted delivery times are based on ‘business days’, which excludes bank holidays and weekends.
  • Next day APC/TNT/FedEx service is not guaranteed by the provider and is a guideline.
  • Orders placed after 2pm on a Friday, over a weekend or bank holiday will be sent out on the next business day.
  • All postage charges are non-refundable.
  • We endeavour to send orders within one business day, however this it not always possible and can take two business days.
  • If a specific timed delivery such as pre 10am or Saturday delivery is required please call us in-store on 01206 545533 and we can provide a specific quote.
  • Items that are ‘Back-ordered’ or ‘Pre-ordered’ will have longer delivery times. We will contact customers with delivery dates once these orders are placed. If you would like to know ETAs for back-order or pre-order products feel free to call us on 01206 545533 or contact us here.

Important Information For Kayaks /Windsurf / Kitesurf / Paddleboards / Skis / Snowboards

  • All kayaks and larger items (SUPs, windsurf boards, kiteboards, skis, snowboards) will be sent by TNT / FedEx next day delivery service. We have found them to be the best and most reliable service.
  • It is very important that items are checked for damage before being signed for. No claim can be made once the product has been signed for as in ‘good condition’. We are unable to offer compensation for items that have not been inspected correctly.
  • Kayak delivery refers to UK MAINLAND ONLY. Also, please note kayak and SUP delivery refers to UK MAINLAND ONLY and EXCLUDES SCOTTISH HIGHLANDS, ALL ISLANDS and NORTHERN IRELAND

Price Match

  • We are happy to offer a price match on products that are offered by UK websites or stores.
  • For us to confirm a price match, we need to have a confirmation of the price from the UK shop you would like us to match (via a website link).